Our Portfolio

TixHub is a product based on a true “e-C.I.T.E.S” paradigm, meaning that it’s a customized integrated ticketing enterprise solution which is completely web-based. TixHub is a prime example of digitalization as we have converted all manual processes and data of enterprises into a central system which was then made accessible from anywhere in the world reducing client costs and in turn increasing their revenues. TixHub has sold more than 10 million tickets for various clients and is the No 1 choice for City run performing art venues. Viristek manages all the operations of TixHub, including product enhancements, upgrades, maintenance and IT. In conclusion, the product delivered will empower you with all the tools you require to completely manage your venue. This pure web-based nature of the product means that it’s available to you and your customers anytime, anywhere, from any device.

Presenters and performing arts venues have certain specifications and particularities in terms of managing shows for schools across Canada. We have developed customized digital solutions for them, eliminating all of their paperwork and manual processes. The solution covers all the aspects related to school bookings, including but not limited to reservations, payments, reminders, seat allocations, floor management and reporting. The goal is to personalize and digitize shows in order to avoid inconveniences and discrepancies that may occur manually.

We understand the specifications of our clients and have the potential to digitally revolutionize processes and programs for them. Event scheduling has been one such process which is an integral part of venue management. No ticketing software had been designed so far which ensured centralized scheduling of events. Venue managers had to keep manual records of bookings and go through the hassle of scrutinizing records every time there was a new booking in order to avoid any potential conflicts. Our business solutions’ management experts worked with a group of clients to understand their needs and then designed a system which made the entire process very smooth. No more paperwork, no more manual lookups or manual reminders. Everything was developed into a central system which was integrated with TixHub. Later, a mobile app was also developed for both Android and iOS platforms.

Xentrax is a leading provider of Contact Centre and Work force optimization solutions in the north American market. We partnered with them to create reporting dashboards on existing databases for SEARS Canada. The dashboards were a huge success and were later rolled out for other Xentrax clients as well. We have also worked on the digitalization of patron, event, pricing and sales data from legacy systems into a centralized database for multiple clients when they transitioned to TixHub. The data was made accessible to them from everywhere, in a user friendly and intuitive manner. Not only was the transition catalyzed by TixHub but it was run in an orderly fashion to the point of client satisfaction.

City of Oakville used a Big Ticket Membership program for their performing arts centre. After switching to TixHub, they kept on using their Big Ticket program manually which was a very slow, tedious and error prone process. Our experts met with them and transformed their Big Ticket Membership program into a complete digital solution which now works automatically without any manual intervention. The same system was later on employed by other venues as well. We have successfully delivered subscription management solutions for many TixHub clients. The solution includes paperless season move overs, renewal reminders and online renewals. A target marketing module was developed on top of the TixHub databases to give the clients access to a tool to market effectively to a target audience based on their preferences and purchase history.

Our team of Management Consultants have worked with some of the biggest names in the financial and telecom sectors. To give you a brief outlook of what we have accomplished so far, here are a few of our works listed.

Digital Strategy and Experience
Business process design for self serve account opening process and planning, design and implementation of Canada Anti Spam Law.

TELUS Business, Internet of ThingsM
Supported an implementation of eSim technology to provide automobile OEM manufacturers the capability to deliver infotainment and telematic insights.

Bell Information Technology
Automation and enhancements to Bell self-serve solutions and processes and customer service applications.

HR Systems Solutions
Analysis of requirements and creation of test strategies for the migration of legacy custom compensation system to SAP SuccessFactors, a cloud-based software for human capital management.

Creation and development of a user focused web-based content management and Document Management System in an Agile environment.